Advanced Purchase Cutoff:
In this section we will explain how to set your Advanced Purchase Cutoff.
** The Gray Line board of directors has mandated a 2 hour advanced purchase requirement in order to make picking up full Gray Line portfolio of tours & activities as attractive as possible to major OTA distributors who now require this, knowing how valuable it is.
To edit your time cut-offs for each tour, navigate to: Tours > Setup (pick a tour) > Times & Cutoffs > Cutoffs:
- 0 Hours Before - This setting works great for products with unlimited availability (i.e. you can add extra vehicles if necessary, or extremely rarely sell out).
- 2 Hours Before - This is the maximum time prior to departure that is approved by the board to stop selling products. If you determine that a product needs a longer booking window, please notify Gray Line Worldwide to request an exception. Some products can be approved such as multi-day products involving hotel stays.
- Close at a Fixed Time "Same Day" - This is ideal for a multiple departure tour that runs all day long such as a hop-on hop-off. We suggest setting the same-day fixed time to the last available departure of the day.
- Remember to hit “Save Changes”